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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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william lewis

April 24, 2026

5  out of  5
rating by william lewis
"Alex Hollenbaugh is as bright as they come. Friendly as family too. Insurance for Auto & Home made as easy as slicing pie. State Farm retains my business even after three Agents from Costco pitched quotes for this Costco member of 40 plus years."
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Scott Schwartz

April 23, 2026

5  out of  5
rating by Scott Schwartz
"They are very helpful great service."
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R Chy

April 22, 2026

5  out of  5
rating by R Chy
"I had multiple interactions with Alex and found him very helpful. I like his approach as he doesn’t push for over selling."
We responded:
"Thank you Reajul for taking the time to recognize Alex. We are lucky to have him on our team. We appreciate the trust you place in our team to protect what matters most!"
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Rob Watson

April 20, 2026

5  out of  5
rating by Rob Watson
"Bri was so kind and efficient. She notarized our will and made the process so quick and easy. She did it all with a bright, beautiful smile!"
We responded:
"Thank you Rob for taking the time to recognize Bri. We are lucky to have her on our team! We appreciate you letting us handle this important aspect of your future."
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Jason Wall

March 26, 2026

5  out of  5
rating by Jason Wall
"I Often call with a scattered brain and always get the help I need !!!"
We responded:
"Thank you Jason for taking the time to provide a review. We appreciate the opportunity to work with you!"
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Greg Wood

March 6, 2026

5  out of  5
rating by Greg Wood
"Bri and Daniela are amazing! Very urgent and provide great customer support and follow up!"
We responded:
"Thank you Greg for taking the time to recognize Bri & Daniela. We are lucky to have them on our team!"
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Chris Kerney

February 25, 2026

5  out of  5
rating by Chris Kerney
"I’ve been with Ross Olive State Farm for over 20 years. The office staff (Bri, Alex, Ross, etc.) are always a pleasure to work with and respond quickly. I love that State Farm actually allows me to bundle car, motorcycle, renters, and life insurance, unlike other companies in the area. They also offer lots of discounts through various programs. I have shopped around and found that State Farm remains competitively priced!"
We responded:
"Thank you very much Chris for the kind words. We appreciate the opportunity to work for you!"
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Darrel Staley

February 23, 2026

5  out of  5
rating by Darrel Staley
"Alex is a great asset to State Farm. Extremely helpful and knowledgeable about the business. Over the course of several long meetings he completely fine tuned our insurance coverage at a competitive rate. We couldn't be more happy with his help."
We responded:
"Thank you so much Darrel for taking the time to recognize Alex. We are lucky to have him on our team! We appreciate the opportunity to work for you on such an important aspect of your financial future."
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Craig Duckering

February 17, 2026

5  out of  5
rating by Craig Duckering
"Ross and team are always responsive, helpful, and detail oriented. They regularly offer new ideas for us to consider, and we plan to stick with this office for as long as possible."
We responded:
"Thanks so much Craig. We appreciate the opportunity to work with you and do not take it for granted. "
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Molly Alldredge

February 14, 2026

5  out of  5
rating by Molly Alldredge
"I have been with state farm at "this" office since I was young. My mom always brought me with her in person to go over all the information. I always got to play with toys and learn about the finances. I very much appreciate that they will take the time to treat you with respect and humanity. I honestly couldn't remember what my policy was and just bought a new commuter car and had LOADS of what felt like stupid questions. Bri treated me well and had no problem answering every question in detail. State Farm at this office especially, represents their motto: like a good neighbor State Farm is there. I have had a deer hit my car and total it, I have had my truck sideswiped, I even took my time on getting around to fixing the truck (almost a year after I filed the report), and I have never had a problem with state farm readily providing me the financial support I have been paying into. Much appreciated 👏"
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Jahir Rojas

February 12, 2026

5  out of  5
rating by Jahir Rojas
"Yunue Amador es la persona que me está ayuda do mucho y te sabe explicicar cada punto de tu poliza para que obtengas un precio razonable y siempre está al pendiente de los customer"
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S M

February 9, 2026

5  out of  5
rating by S M
"Have been a client for several years and always receive excellent service from the office staff"
We responded:
"Thank you Steve! We appreciate you trusting us to help protect the things you have worked hard to acquire!"
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Adilene

February 7, 2026

5  out of  5
rating by Adilene
"Excelente atención por parte de la Agente Yuni, tiene un gran modo de explicar y resolver dudas. Te brinda una gran confianza y siempre te ofrece lo que tu realmente necesitas para tu vida."
We responded:
"Thank you for taking the time to recognize Yuni. We appreciate the opportunity to help protect what matters to you!"
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J

January 23, 2026

5  out of  5
rating by J
"Working with this office is a pleasure. They answer their phones and their staff is always helpful. I would like to recognize an employee at this office who is outstanding in customer service. I am so very fortunate to have her as my contact point. Her name is Yuni and she is absolutely the best agent I have ever worked with. Thank you so much Yuni and thank you Ross for having such a wonderful employee on your staff! JR"
We responded:
"Thank you J for the kind words of Yuni! We are lucky to have her and honored to work for you protecting what matters most."
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Kevin Weber

January 14, 2026

5  out of  5
rating by Kevin Weber
"Hands down, this office offers the best service that I have ever had from an insurance agent. Every time I call I get the impression that I have their full attention and they're ready to help in any way possible. They are prompt, professional and never judgmental I feel I can ask anything from them. Ross, Bri, Yuni and others are a pleasure to talk with and take their time to make sure all my concerns are met. I have never written a review before and I am 71 years old but the service here is just simply outstanding and they deserve recognition for their excellent work"
We responded:
"Thank you so much Kevin for taking the time to relay your experience. We are honored to be able to take care of this important aspect of your financial future. Also, we are beyond honored to be your first review given! Thank you:)"
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Shane Porambo

January 13, 2026

5  out of  5
rating by Shane Porambo
"I have found Ross Olive’s State Farm office to be very professional, friendly polite and save me a lot of money on auto insurance motorhome insurance and homeowners insurance. Especially Alex and Brie. They both helped my wife and me save money and feel great about calling their office for help with anything we might need. Thanking your office crew for being available and energetic about helping us in all our insurance questions and needs!"
We responded:
"Thank you Shane for the kind words! We try not to take for granted the opportunity to serve you and your family. "
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Dalia De Felipe

May 20, 2025

5  out of  5
rating by Dalia De Felipe
"I've had a great experience with Yunuhe, she's been super attentive and always available to answer any question, just for her I wouldn't think on changing providers, she also speaks Spanish which is super valuable for my family as English is not our native language, strongly recommend working with her."
We responded:
"Thank you Dalia for the kind words for Yuni! We truly appreciate the opportunity to handle this important aspect of your future. "
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Team Anderson

February 17, 2025

5  out of  5
rating by Team Anderson
"Ross has been my agent for over two decades. He and his team are always available and provide prompt and reliable advice. If you are looking for the best insurance agent around give Ross a call."
We responded:
"Thank you Greg for the kind words. We appreciate the opportunity to work with you and your clients to help them protect what's important to them!"
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Amber Bills Clarke

January 17, 2025

5  out of  5
rating by Amber Bills Clarke
"Ross Olive's office is top notch! I have been working with this office for years now and have always had the best service. Krista goes above and beyond to take care of us and our clients."
We responded:
"Thank you Amber for the kind words. We are honored to help protect the things that you and your family work hard for!"
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Dylan Jones

November 26, 2024

5  out of  5
rating by Dylan Jones
"This is a 5 star review specifically for my experience working with Yunuhe. I have had all of my coverage with State Farm for many years, and Yunuhe has hands-down the best customer service approach of any representative I’ve worked with. She worked hard to comprehensively intake my families needs and help us find the lowest coverage available to meet those needs. I strongly recommend that you reach out to her if you’re looking for a better experience with your insurance representative."
We responded:
"Thank you Dylan for sharing the kind words and experience with Yuni. We appreciate the opportunity to work with you and your family and do not take your trust for granted!"
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Travis

March 1, 2024

5  out of  5
rating by Travis
"Update: I’m still grateful that I have Ross Olive as my insurance company. Today Krista was a wonderful help with the multiple questions I asked. She was knowledgeable, kind, and thorough in her responses. I’m grateful to get great help every time I call. Thank you again! Calling this State Farm branch is like what you see in the commercials. Crescent is always kind and helpful with any questions that I have. When I call, a human (most commonly Crescent) picks up every time. It's amazing that I don't have to go through an automated system and I get to speak with a genuinely nice person who lives/works in Washington. State Farm also has comparable rates to their competitors. I now have car and home insurance with State Farm and I'm pleased with the service I receive."
We responded:
"Thank you again Travis. We greatly appreciate the trust you continue to place in my office and my team. We do not take it for granted!"
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Bill S

February 1, 2024

5  out of  5
rating by Bill S
"I recently added a vehicle and my teenage daughter to my existing policy. State Farm was able to give me a competitive rate along with exceptional knowledge and professionalism. I appreciate their customer service and attention to detail. I would refer State Farm to anyone looking to save some money or just switch for the service. Great Job State Farm!"
We responded:
"Thank you Bill for the kind words. We appreciate the opportunity to help protect you and your family!"
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Ana Julia Renderos de Bonilla

October 27, 2023

5  out of  5
rating by Ana Julia Renderos de Bonilla
"Excelente servicio al cliente amable una persona q se da a entender con toda la documentación de las pólizas recomiendo mucho el servicio de Yunuhe Gracias ."
We responded:
"Thank you Ana. We are lucky to have Yuni on our team and appreciate the opportunity to serve you!"
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Jose Jimenez

October 26, 2023

5  out of  5
rating by Jose Jimenez
"Ola mi esperiensia fue muy buena con mi aseguransa gracias a yuni queme ayudo les recomiendo que pongan aseguransa con ella le ayuda a uno en español tanbien gracias"
We responded:
"Thank you Jose. We look forward to working with you and appreciate the opportunity!"
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Jose Rivas

October 25, 2023

5  out of  5
rating by Jose Rivas
"Recomiendo a la oficina de Ross Olive para todas sus necesidades de Seguro. Me han ayudado con mis Seguro de Inquilinos, Auto, Vida y póliza de Ingresos Hospitalarios. Yuni me atendió en Español y me explicó todo acerca de mis coberturas de una manera sencilla y fácil de entender. Están siempre dispuestos a ayudar y responder cualquier pregunta. Muchas gracias a Ross Olive y su equipo!"
We responded:
"Thank you Jose for relaying your experience. We do not take the trust you placed in us for granted and appreciate the opportunity to work for you!"